CMM Campaigns: Statistics

The Statistics page provides feedback about how a running CMM campaign is progressing or how well a completed campaign did. To open this page, click next to the campaign on the Campaign Dashboard.

The Statistics page provides the following information:

         The numbers of Contacts Engaged, Contacts Responded, and Contacts Completed.

         Graphs of Visitors by hour, Visitors current and last month, Opened e-mails by hour, and E-mail opened current and last month. (Move over the graphs for more detail.)

         Page visits and submits. These show response rates broken down by the way contacts reached their personalized page (PURL), for example, by printed invitation or a link in an e-mail. Move over a graph to see how many contacts visited their page and how many submitted information (for example, registered for an event).

         E-mail delivery statistics for the e-mails sent as part of the campaign.